Contact us
Questions about which fabric suits you, your order or your delivery? We are happy to help.
A person on our team answers this, seven days a week, and usually within one business day. If you are choosing between the Queen and the King, tell us your mattress size and we will give you a straight answer.
If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Parcel page.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Company nameLuxury Bedding, a division of Caruso Consulting Co Ltd
- Company registration (Thailand)0765554000332
- USA administration601 S Figueroa St, Suite 1688, Los Angeles CA 90017, USA
- Registered address47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- Phone+66 98 391 3877
- Emailtheteam@customersupport.care
Orders over $0 ship free with tracked delivery (a flat $0 applies below that). See Refunds & Returns and Shipping for the full details.
Frequently asked questions
How quickly do you reply?
We aim to respond to all enquiries within one business day.
What should I include about an existing order?
The order confirmation number from your Stripe receipt. It lets the team locate your order instantly and gets you a faster answer.
Can I call instead of emailing?
Yes, the international call centre is on +66 98 391 3877, Monday to Friday 9:00am to 5:00pm EST. Email is usually faster for anything that needs an order looked up.